Bio

Joya is an experienced and highly empathetic Client Relations Manager at Paracelsus Recovery, specialising in the care of individuals facing addiction and mental health challenges. With a deep understanding of the complex needs of our clients, Joya is dedicated to ensuring a seamless, personalised experience from the moment they inquire about our services.

Her unwavering commitment to client satisfaction and well-being is reflected in her attentive, compassionate approach. She is known for being incredibly reliable, always going above and beyond to support each individual on their journey to recovery. With years of experience in the field, Joya brings a wealth of knowledge and sensitivity to her role, making her an invaluable member of our team. Her focus on building trust and maintaining open, supportive communication ensures that every client feels truly cared for and understood throughout their healing process.

Joya is also an ENSA Mental health first aider. She provides initial support to clients struggling with mental health issues, experiencing a worsening of an existing mental health problem, or an acute mental health crisis.

Credentials

• Bsc Business Administration
• Digital Marketing Manager
• ENSA Mental Health first Aid